Refund and Cancellation Policy

Effective Date: 01-Nov-2024

Welcome to OJIO Technologies. Thank you for choosing our software services and API solutions. Please read our refund and cancellation policy carefully, as it outlines our commitment to providing transparent terms for the usage and purchase of our services.

1. No Refund Policy

Due to the nature of our digital software services and API solutions, we maintain a strict No Refund Policy. Once a purchase or subscription is completed, it is considered final and non-refundable. This policy applies to all users and all services.

2. No Return Policy

Since our products are delivered digitally and are accessible upon purchase or subscription, we do not offer any return options. Customers are responsible for understanding the terms, features, and functionality of our services before committing to a purchase.

3. Service Cancellation

You may choose to cancel your subscription or service at any time. Upon cancellation, you will not be eligible for any prorated refunds, and access to the software service or API will be terminated at the end of your current billing cycle.

4. Exceptions

Exceptions to this policy will only be made in cases of proven fraud, duplicate payments, or technical errors solely caused by us that result in unintentional charges. In such cases, please contact us within 7 business days with full details for review.

5. Modifications

We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms and Conditions in Refund and Cancellation Policy.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Maharashtra, India. Any disputes arising from these terms shall be resolved in the courts of Maharashtra, India.

7. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@ojiotechnologies.com.